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About Turkish Airlines

Founded in 1933, Turkish Airlines is the flag carrier of Turkey headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yesilköy, Bakirköy, Istanbul. Its major hub is Istanbul Airport and Ankara Esenboga International Airport and Istanbul Sabiha Gökçen International Airport are its secondary hubs. Currently, the airline serves to 304 destinations in 122 countries including Europe, America, Asia, and Africa.

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Turkish Airlines Frequently Asked Questions icon-areo

Turkish Airlines operates scheduled flights in more than 304 destinations and 122 countries covering pan Asia, America, Europe, and Africa.

To know the Turkish Airlines flight status, visit the official site and follow the below steps:

  1. Enter the flight number in the box.
  2. Choose the date from the date drop menu.
  3. Click on the 'submit' option.
  4. The flight status will be displayed.

To know the Turkish Airlines flight schedule, visit here and fill in the travel dates along with the departure and arrival airports which will provide you real-time data insights of the airlines’ flight timetables traveling to different destinations. (One can also check the Weekly flight schedules for Turkish Airlines)

Turkish Airlines Baggage has some restrictions and works on weight system and piece system for international and other destinations respectively. (Trips to/from the US work on piece system where checked allowance for business and economy class is two bags.)

Turkish Airlines Carry-On Baggage Allowance:

The airline allows one personal item for free, one standard carry-on bag which is free for economy and child/infant passengers. Business class travelers are allowed to carry two standard bags for free.

Weight limitation for a standard bag is 55 x 40 x 23 (cm).

[Note: You are allowed to carry baby food as carry-on where the quantity must be sufficient as per the journey. You can bring a stroller as additional luggage which is checked into the hold.]

Turkish Airlines Checked Baggage Allowance:

Domestic journeys work on weight system where the permitted weight as per different categories is:

  • Economy class: 20 kg
  • Business class: 30 kg
  • Promotional fares: 15 kg
  • Infants: 10 kg

International journeys work on piece system for flights operating in many destinations like  Angola, Argentina, Benin, Burkina Faso, Cameroon, Canada, Chad, Colombia, Cuba, Democratic Republic of Congo, Gabon, Ghana, Guinea, Ivory Coast, Japan, Madagascar, Mali, Mauritania, Mauritius, Niger, Nigeria, Panama, Senegal, the Seychelles, Sierra Leone, South America, Sudan, the United States of America, and Venezuela.

  • Infants: one bag of 23 kg, linear size 115cm and one stroller/pushchair if any
  • Adults and children: maximum two bags, linear size 158 cm
  • Economy class: 23kg
  • Business class: 32kg

For other International routes working on weight system, the checked baggage allowance is 30 kg for Business class and 20 kg for economy class.

For all other categories of the baggage, check out the Turkish Airlines Baggage Policy from the airline’s Baggage Information.

Turkish Airlines booking can be done form its website where the Airline tends to cover some new cities with special offers along with covering the American countries, Europe, the Middle East, Africa and Australia.

Apart from the Turkish Airlines reservations for flights, one can also book hotels, get rentals and travel insurance during your journey at affordable prices for an unforgettable travel experience with full assistance and support.

As per the Turkish Airlines Cancelation policy, you can cancel your flight without paying a cost for it unless it's not issued and published.

If your ticket is already published then certain fare rules may apply. Please read in detail about the Fare Rules here and find out the applicable charges.

The cancelation fee that is imposed or applicable is mostly based on the destination or routes chosen by you during the reservation of the flight tickets.

Turkish Airlines refund is possible if you cancel a flight but may vary according to the different rules that apply to the type of ticket purchased.

If the Turkish Airlines flight is canceled before its issuance then a person gets a full refund of the ticket.

On international routes, the refund is not permitted, and on domestic routes, it's not applicable but taxes collected are refunded to the passengers who request for the refund. For more information on refunds and cancelations, visit the official website of Turkish Airlines or try calling the Turkish Airlines phone number 1800 200 9329 for 24/7 assistance and support on booking and customer service.

Turkish Airlines flights have proper procedures and rules for making any cancellation or refund on the booked air ticket. One can follow the below mentioned steps to get a refund on Turkish Airlines tickets.

  • Go and visit the website of Turkish Airlines.
  • Go for looking at the option of ‘Reservation’.
  • Enter the booking reference id along with the last name of the ticket booked.
  • Next, apply for the ticket refund policy to get the refund of the cancelled flight tickets.
  • At last, the final confirmation of the cancellations/refunds and changes will be made online (modes like that of email).
  • The booked flight tickets will get cancelled and its refund will be received on the specified email account of the user.

One can also seek Help directly from the official site.

Turkish Airlines check-in can be done easily online or at the airport at the check-in desk. Turkish Airlines online check in starts 24 hours before the flight departure and is available up to 90 minutes prior to the plane departure. In case of the web check-in, passengers need to arrive at the airport minimum one hour and two hours before the departure of domestic and international flights respectively. Once you are done with the online check-in, you will receive the boarding pass of your flight on your registered email id, which you can print well in advance or at the airport too.

Yes, you can select the desired seat to fly in the air via the Turkish Airlines seat selection facility which can be availed by visiting the Turkish Airlines site and clicking on the ‘check-in/manage booking’ tab.

The steps you need to follow are:

  • Go and visit “
  • Click on ‘manage my booking’.
  • Enter the required fields like ticket number and click on edit.
  • Make one more click on the button of ‘seat selection’.
  • Choose the seat as per your wish from the displayed set of options.
  • Click on save which confirms your intended seat booking.

It is recommended to go through the seat selection terms and conditions preset by the airlines to guide you in the right way. In case you face issues with the seat selection, one can take assistance from Turkish Airlines customer service which operates 24/7 resolving the customer’s queries promptly.

Turkish Airlines destinations include 50 domestic and 235 international places covering 121 countries around the globe. One can visit the destination’s page on the official website of the airline and can view all the places it covers inculding the most popular ones, all displayed with their lowest and highest prices.

One can check out Turkish Airlines reviews on the basis of different destinations covered, in-flight services provided, onboard experiences, value for money, customer service, etc.

One can get in touch with the airlines by contacting the Turkish Airlines number at +349 1 375 41 89 and receive 24/7 assistance and customer support. The airline tries to deliver comfort to all its travelers and provide quality services during their air journeys.

One can have easy access to all the information related to the flights, booking, cancelation and delays, complaints, baggage, seat selection, check-in, discounts and deals, miles and reward points, hotels and car rentals, travel insurance, etc. by calling the Turkish Airlines customer care executives.

Like others, Turkish Airlines also provide many special offers, amazing deals and exciting discounts for travelling to different destinations where one can explore beautiful places of the Earth with Turkish Airlines cheap flights deals on domestic as well as overseas travel.

One can also look for Turkish Airlines deals and Turkish Airlines promo code which will help you reduce your airfare, thereby, availing all the necessities at affordable and reasonable prices.

Turkish Airlines frequent flyer program enables the travellers to earn miles and smiles which offers enormous benefits on your fly with the airlines. One can acquire mile points and buy award tickets, upgrades and and can even shop at Shop&Miles store.

As a member of the Turkish Airlines miles and smiles loyalty program, you earn miles on Star Alliance member airline flights as well where one can also buy services like car rentals, hotel booking, healthcare, etc. from the airline’s partner program.

One can also convert miles into Status miles that allows you to upgrade your membership status and provide you an elite one. For enrollment into the program, visit and fill the form and create a Miles&Smiles account with Turkish.

Star Alliance is the world’s biggest community of airlines and has a wide group of members including the Turkish Airlines which joined the league in 2008, listed as its 21st member. There are many included in the Turkish Airlines partner companies like Ardia, United, Air Canada, UNA, Lufthansa, and many others.

One can visit the Turkish website to see all its business partners and review their ratings and services offered.