Condor or Condor Flugdienst GmbH is a leisure airline based in Frankfurt city, Germany. In terms of fleet size and passengers carried, it is the second-largest commercial airline in the country. It is a subsidiary of the British Thomas Cook Group and headquartered at Gateway Gardens near Frankfurt Airport which is the main hub of the airlines. Condor operates scheduled flights to destinations in Asia, Africa, the Mediterranean, South America, North America, and the Caribbean.
Show more...To stay updated with your Condor Airlines flight status, visit “Flight Status” on top of the homepage and check the current status in no time.
If you know the flight number, click on the checkbox “I know my flight’s number” and add the Date of Outbound Flight, choose aircraft from the drop-down menu, and enter Flight Number to check out the current flight status.
Click here to stay updated with the Condon Airlines Flight Status.
You can easily get your boarding pass in three ways:
Online Check-In
Get your online check-in done 24 hours before the flight departure and receive your boarding pass with ease. Please note that check-in will end 2 hours before the scheduled flight departure time. Click here to check the list of airports where online check-in facility is available. Complete your online check-in here. For complete information, visit the link now.
Mobile Check-In
Download Condor Airlines mobile app on your Apple Smartphone and get mobile check-in done with ease. Please note various airports don’t accept mobile boarding passes. In that case, you can check-in online but will have to bring the print out of your boarding pass. You can also collect your boarding pass from the check-in counter at the airport.
Late Night Check-In
Save your time by doing hassle-free late-night check-in. To avail this service, you will have to pay additional an charge of EUR 5 per traveler; however, no charges are applicable for premium economy and business class passengers. If you are doing late-night check-in, then you will have to bring your photo id proof for the verification. Please note that this service is not available for group travelers (10 or more people). Also, you will have to visit the departure gate 1 hour before the flight departing time.
Late-night check-in can be done between 6:00 pm to 8:00 pm; however, timings of departure on the following day vary from one airport to another. To find late-night check-in counters, you can select the airport from the drop-down menu of departure airport option and check out at which terminal of the airport this late-night check-in facility is available.
Click here for more details.
At the Airport
There are two ways to check-in at the airport.
Select the departure airport and find out the terminal at which the check-in counter is available. An additional charge of EUR 30 applies to economy light class travelers for checking-in at the airport. Also, check-in times in Germany depend on the traveling class and flight zones.
For Economy/ premium class (short-haul flights): Check-in facility is available between 2 hours and 45 minutes (for short-haul and medium-haul flights in Zone 1-2) before the departure.
For Economy/ Premium economy class (Long-haul flights in Zone 3-5): Check-in facility will open 2 hours before the scheduled departure (3 hours before for flights to USA, Canada, and Puerto Rico) and ends 60 minutes before the departure time.
Business Class (Long-haul Flights in Zone 3-5): You can check-in 90 minutes before the final departure (120 minutes before for the flights to USA, Canada, and Puerto Rico) and 60 minutes before the departure.
Please note that check-in counters outside Germany open at least 2 hours before the departure (3 hours before for the flights from USA and Canada).
Visit here to know more.
Condor check-in machines are available at various airports such as Cancun, Frankfurt, Dusseldorf, Munich, and Vancouver. You can easily use this machine, check-in up to 1 hour before the departure and print your boarding pass in no time. Please note that if you are traveling in Economy Light (Zone3-5), then you are not eligible to avail this facility. To know more, visit the link now.
If you are carrying baggage more than the airline baggage allowance limit, then you will have to pay additional charges. These charges depend on numerous factors, such as flight zones and additional weight packages (5kg, 10kg, 15kg, 20kg).
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain, and Portugal Mainland)
Baggage charges payable at the airport only for Zone 1
For Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira, Egypt, Cyprus, Morocco, Gambia, and UAE)
Baggage charges payable at the airport only for Zone 2
For Zone 3 (East Africa, Mexico, Central 7 South America, Asia, and Caribbean)
Baggage charges payable at the airport only for Zone 3
For Zone 4 (Southern Africa and the Indian Ocean)
Baggage charges payable at the airport only for Zone 4
For Zone 5 (USA. Canada, Puerto Rico)
To get the complete list of excess baggage price, visit the link here.
Carry-on Baggage Allowance
The allowance of carry-on baggage depends on the traveling class and flight zone. Travelers can bring 1 small item of maximum dimensions 40X30X10cm and one hand-baggage of maximum dimensions 55X40X20cm.
For Zone 1-2
For Zone 3-5
If you exceed the carry-on baggage allowance limit, then you will have to pay an extra amount at the time of check-in. Expect more charges at the gate:
Carriage of Samsung Galaxy Note 7 is not allowed on any of the Condor Airlines flights, owing to the security issues. For more information about carry-on baggage, visit here.
Checked Baggage Allowance
Checked baggage must not exceed the sum of outer dimensions of 158cm as an additional fee will be charged for crossing the limit. In addition to this, the checked baggage limit depends on the flight zone as well as on the traveling class.
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain and Portugal Mainland)
To know more information about checked baggage and zone-wise baggage allowance limit, visit the link here.
Excess Baggage
Condor Airlines offer different baggage allowance packages, and you can easily pick from 5kg, 10kg, 15kg, and 20kg packages, depending on your requirement. In addition to this, you can also choose an extra second baggage item of up to 23kg; however, this second baggage item facility is available only for Zone 5. You can book these baggage allowance packages up to 8 hours before the departure. To know, check the link here.
For additional information about baggage, check the link here.
As per the Condor Airlines Baggage policy:
Carry-on Baggage Allowance
The allowance of carry-on baggage depends on the traveling class and flight zone. Travelers can bring 1 small item of maximum dimensions 40X30X10cm and one hand-baggage of maximum dimensions 55X40X20cm.
Please note that hand baggage must be kept in the overhead locker and small baggage can be stowed underneath the seat in front of you.
For Zone 1-2
For Zone 3-5
If you exceed the carry-on baggage allowance limit, then you will have to pay an extra amount at the time of check-in.
Expect more charges at the gate:
Carriage of Samsung Galaxy Note 7 is not allowed on any of the Condor Airlines flights, owing to security issues. For more information about carry-on baggage and baggage allowance for different flight zones, visit here.
Checked Baggage Allowance
Checked baggage must not exceed the sum of outer dimensions of 158cm as an additional amount will be charged for crossing the limit. However, you can carry any number of baggage items on Condor flights in Zone 1-4. In addition to this, the checked baggage limit depends on the flight zone as well as on the traveling class.
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain and Portugal Mainland)
For Zone 3 (East Africa, Mexico, Central & South America, Asia and Caribbean)
Flights originating in Brazil allow you to carry 2 pieces of 32kg in all classes except Economy Light.
For Zone 5 (USA. Canada, Puerto Rico)
Excess Baggage
Condor Airlines offer different baggage allowance packages, and you can easily pick from 5kg, 10kg, 15kg, and 20kg packages, depending on your requirement. In addition to this, you can also choose an extra second baggage item of up to 23kg; however, this second baggage item facility is available only for Zone 5. You can book these baggage allowance packages up to 8 hours before the departure. To know, check the link here.
To know more information about checked baggage and zone-wise baggage allowance, visit the link here.
Note: If you are bringing extra baggage on-board then you will have to pay additional charges for the same.
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain, and Portugal Mainland)
Baggage charges payable at the airport only for Zone 1
For Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira, Egypt, Cyprus, Morocco, Gambia, and UAE)
Baggage charges payable at the airport only for Zone 2
For Zone 3 (East Africa, Mexico, Central 7 South America, Asia, and Caribbean)
Baggage charges payable at the airport only for Zone 3
For Zone 4 (Southern Africa and the Indian Ocean)
Baggage charges payable at the airport only for Zone 4
For Zone 5 (USA. Canada, Puerto Rico)
To get the complete list of excess baggage price, visit the link here.
Condor Airlines allows you to cancel your flight; however, there are some rules associated with this policy that you must know before canceling your reservation.
Cancelation fee for Condor Airlines flight tickets depends on the time during which the flight is canceled:
Flex Rate
EUR 30 for short and medium-haul flights
EUR 60 for long haul flights
EUR 30 + 25% of the fare and the Flex Relax booked (if applicable)
EUR 60 + 25% of the fare and the Flex Relax booked (if applicable)
No refund will be given if cancelation will be done 24 hours before the departure of the first reserved flight. Also, no refund will be given to the travelers who have made reservations in basic fare and special rates.
Depending on the fare type, cancelation charges are mentioned below:
For Light Rate/ Economy Class Light and for Classic Rates (Economy/ Premium Economy/ Business) (For all Zones 1-2, 3-5)
Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain and Portugal Mainland)
Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira, Egypt, Cyprus, Morocco, Gambia, and UAE)
Zone 3 (East Africa, Mexico, Central 7 South America, Asia, and Caribbean)
Zone 4 (Southern Africa and the Indian Ocean)
Zone 5 (USA, Canada, Puerto Rico)
Check the complete rate list here.
Cancelation policy is quite different for upgrades.
Please note that you cannot cancel your Condor Airlines flight tickets online. For more details, visit here.
If you are looking for group cancelation, then you must consider the below-mentioned facts:
100% cancelation fee is applicable if cancelation is made on the same day.
Cancelation of Condor Airlines flight tickets is not possible via online mode, and thus you will have to contact Condor Airlines Service Center for canceling your flight.
Before canceling the flight, please consider the following points regarding the cancelation fee:
Flex Rate
EUR 30 for short and medium-haul flights
EUR 60 for long haul flights
EUR 30 + 25% of the fare and the Flex Relax booked (if applicable)
EUR 60 + 25% of the fare and the Flex Relax booked (if applicable)
NOTE: No refund will be given if cancelation is done 24 hours before the departure of the first reserved flight. Also, no refund will be given to the travelers who have made reservations in basic fare and special rates.
Cancelation charges depend on the traveling class, rate type, and flight zones.
Flex rate option in Zone 3 and 5 (East Africa, Mexico, Central 7 South America, Asia, Caribbean, USA, Canada, and Puerto Rico)
NOTE: No refund will be offered in Light Rate and Classic Rate for all traveling classes and flight zones.
In case you want to cancel your upgrades then keep these points in mind.
Furthermore, if you want to rebook your flight 24 hours before the scheduled flight departure, 10% of your upgrade fee will be deducted. To know more about these terms and conditions, visit here.
To facilitate the travelers, Condor Airlines has designed a special reservation policy which specifies that:
Flex Rate
Up to 29 days before the departure of the booked flight
EUR 30 for short and medium-haul flights
EUR 60 for long haul flights
From 28th day to 24 hours before the flight departure of the first booked flight and previous rebooking cancelation from 28 days before the flight departure time
EUR 30 + 25% of the fare and the Flex Relax booked (if applicable)
EUR 60 + 25% of the fare and the Flex Relax booked (if applicable)
Yes, Condor Airlines tickets are refundable, but there are certain rules and regulations associated with it. Go through these terms and conditions for more assistance.
For USA and Canada: 1-866-960-7915 (use 711 if you are speech and hearing-impaired travelers)
For other countries: +49 (0) 6171 6988920
Drop the mail here to get your refund-related queries solved and to find out the refund status as well.
Visit here for more information.
Condor Airlines offer three check-in options to its travelers:
Online Check-In
Get your online check-in done 24 hours before the flight departure and receive your boarding pass with ease. Please note that check-in will end 2 hours before the scheduled flight departure time. Click here to check the list of airports where online check-in facility is available. Complete your online check-in here. For complete information, visit this link.
Mobile Check-In
Download Condor Airlines mobile app on your Apple Smartphone and get mobile check-in done with ease. Please note that various airports don’t accept mobile boarding passes. In such cases, you can check-in online but will have to bring the print out of your boarding pass. You can also collect your boarding pass from the check-in counter.
Late Night Check-In
Save your time by doing hassle-free late-night check-in. To avail this service, you will have to pay an additional charge of EUR 5 per traveler; however, no charges are applicable for premium economy and business class passengers. If you are doing late-night check-in, then you will have to bring your photo id proof for the verification. Please note that this service is not available for group travelers (10 or more people). You will have to report at the departure gate 1 hour before the flight departure. Late-night check-in can be done between 6:00 pm-8:00 pm; however, timings of departures on the following day vary with the airports. To find late-night check-in counters, you can select the airport from the drop-down menu of departure airport option and check out at which terminal of the airport this late-night check-in facility is available. Click here for more details.
At the Airport
There are two ways to check-in at the airport – check-in machines and check-in counters.
Condor check-in machines are available at various airports such as Cancun, Frankfurt, Dusseldorf, Munich, and Vancouver. You can easily use them, check-in up to 1 hour before the departure, and print your boarding pass in no time. Please note that if you are traveling in Economy Light (Zone3-5), then you are not eligible to avail this facility. To know more, visit the link now.
Select the departure airport and find out the terminal at which check-in counter is available. An additional charge of EUR 30 applies to economy light class travelers for checking-in at the airport. Also, check-in times in Germany depend on the traveling class and flight zones.
For Economy/ Premium Class (short-haul flights): Check-in facility is available between 2 hours and 45 minutes (for short-haul and medium-haul flights in Zone 1-2) before the departure.
Business Class (Long-haul Flights in Zone 3-5): You can check-in 90 minutes before the final departure (120 minutes before for the flights to USA, Canada, and Puerto Rico) and 60 minutes before the departure.
Please note that check-in counters outside Germany open at least 2 hours before the departure (3 hours before for the flights from USA and Canada). Visit here to know more.
For Economy/ Premium Economy Class (Long-haul flights in Zone 3-5): Check-in facility will open 2 hours before the schedule departure (3 hours before for flights to USA, Canada, and Puerto Rico) and ends 60 minutes before the departure time.
Yes. Web check-in is an easy process and can be done from the comfort of your home, office, hotel, or anywhere. There are two ways to do it:
Online Check-In
Complete your online check-in here. For complete information, visit the link now.
Mobile Check-In
Download Condor Airlines mobile app on your Apple Smartphone and get mobile check-in done with ease. Please note that various airports don’t accept mobile boarding passes. In such cases, you can check-in online, but will have to bring the print out of your boarding pass. You can also collect your boarding pass from the check-in counter.
You need to check-in online 24 hours before the scheduled flight departure time, and this service will be available for up to 2 hours before the final departure. Late-night check-in can be done between 6:00 pm to 8:00 pm; however, this timeline varies for check-in via counters.
Please note that check-in counters outside Germany open at least 2 hours before the departure (3 hours before for the flights from USA and Canada). Visit here to know more.
In addition to this, you can check-in for up to 1 hour before the scheduled departure via check-in machines.
Condor Airlines provides plenty of offers to its travelers so that they can enjoy their vacation without spending out of the budget. You can plan your Europe trip with Condor Airlines and get amazing offers on numerous destinations. Please note that these offers are available for a limited time. For more details, visit the ‘Offers’ page under “Book & Plan” section on the official website of the airline.
Yes, Condor Airlines offer a mobile application, but only for iOS users. Its easy user interface allows you to use this app from anywhere without any help. You can easily download the app and enjoy various advantages such as:
You can easily manage your Condor Airlines booking by visiting the “My Booking” section on the home page. There, you can log-in in two ways.
Condor Airlines
Tour Operator
With this option, you can:
Check-in online
You can book Condor Airlines Business Class by using the following steps:
Furthermore, you can also upgrade to the business class.
Please note that this facility is not available to the passengers who have booked in the light fare type. For more details, visit the link now.
Condor Airlines welcomes you to travel with your pet onboard. However, there are some rules and restrictions. Condor Airlines will not accept some of the dog breeds such as Pitbull Terrier, American Pitbull, Staffordshire, Mastino Napoletano, Bulldog, and a few more. To know the complete list, visit the link.
There are two ways in which your pet is transported from source to destination.
Pet in the Cabin
US$75 for Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain, and Portugal Mainland)
US$ 90 for Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira, Egypt, Cyprus, Morocco, Gambia, and UAE)
US$115 for Zone 3-5 (East Africa, Mexico, Central 7 South America, Asia, Caribbean, USA, Canada, and Puerto Rico)
Follow the link to know more.
Pets in Hold
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain, and Portugal Mainland)
For Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira Egypt, Cyprus, Morocco, Gambia, and UAE)
For Zone 3-5 (East Africa, Mexico, Central 7 South America, Asia, Caribbean, USA, Canada, and Puerto Rico)
To know more, visit here.
You can easily contact Condor Airlines and get your doubts clarified in just a few seconds. The customer support team of the airline is ready to help you anytime. You need to complete their contact form to help them resolve your issues. For any further assistance, you can call at their Customer Contact number +49 (0)6171 6988978. In addition to this, you can also chat with them and get the answers to your travel-related queries. For more information, visit here.
Yes, Condor Airlines renders lost and found service, and there is no need to worry if you’ve left something onboard.
Click here for additional assistance.
If you would like to get the latest Condor Airlines news, then click on the “Press/ Newsroom” section at the bottom of the homepage. Here you will find current news, photos, and videos on several topics. You can also subscribe to their Newsletter to get up-to-the-minute offers and deals.
If you’re looking for updated travel information, then you can also go to the “Latest Travel Updates” option under the “Flying Preparation” section on the home page.
Yes, of course. Making changes to Condor Airlines flights is simple. All you have to do is visit the ‘My Booking’ section and log-in to your account to make the necessary changes.
Remember, there are two ways for logging-in to your My Booking account.
Condor Airlines
Tour Operator
After logging in to your account, you can easily:
Condor Airlines allows you to choose your desired seat. You can make seat reservations for up to 48 hours before the departure. Log-in to your My Booking account and reserve your seat with much ease. You can select a regular or XL seat only if you’ve booked either Premium Class or Business Class.
Please note that seat selection is a paid service, and you will have to pay additional charges to enjoy this facility. This amount depends on the flight zone.
For Zone 1 (Balearics, Bulgaria, France, Italy, Balkans, Spain, and Portugal Mainland)
For Zone 2 (Iceland, Canary Islands, Malta, Greece & Turkey, Cape Verde & Madeira Egypt, Cyprus, Morocco, Gambia, and UAE)
For Zone 3 (East Africa, Mexico, Central 7 South America, Asia, and the Caribbean)
For Zone 4 (Southern Africa and the Indian Ocean)
For Zone 5 (USA, Canada, and Puerto Rico)
To know more information about seat reservation, visit the page here.
Don’t worry if your child is flying alone as Condor Airlines has crafted a well-structured unaccompanied minor policy to ensure your child’s safety.
According to this unaccompanied minor policy:
This service is available for an additional fee which depends on the flight zones.
For more assistance, visit the link here.